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How to Solve Siemens Alarm F31100?

MAY. 26, 2026

Anyone who works with Siemens SINAMICS drives should be familiar with the alarm F31100. Especially on those machining centers, gantry machines, high-speed production lines or automation equipment that have been used for years. Once the screen appears “F31100 encoder 1: zero mark distance error”, followed by a string of trouble - axis can not return to zero, synchronization error, servo dead can not enable, and sometimes even the entire device directly put down the immobility.

How to Solve Siemens Alarm F31100?
Many people's first reaction is particularly direct: the encoder is bad. After all, the alarm information is clearly written in the "encoder” three words. But I have been running down the scene over the years, found that this is not the case. Sometimes you take the trouble to replace a new encoder, a power, the alarm is still there. Toss half a day to finally find out, may be the encoder cable in the head of a broken wire, or grounding is not well connected, the interference signal to the feedback waveform stirred up a mess. This kind of thing is especially common in the workshop, than the probability of encoder itself is much higher.
 
What is the F31100 reporting?
To put it bluntly, the system thinks the encoder's "zero reference signal” is off. Siemens' official statement is that the zero mark distance is abnormal. This zero mark can be understood as a servo system "positioning reference point”. Just as we use a ruler to measure things, there must be a "zero scale”, the axis to find the position, back to the reference point, all rely on the encoder in a particular position to turn to the zero pulse issued by the SINAMICS drive will always keep an eye on this signal. If it detects that "this reference point is not in the same position as expected in the setup”, or the signal is messed up or lost, it will immediately throw out the F31100 and stop the axis directly. Because the system does not dare to take risks, it does not know where the axis is now, and if it continues to move, it may crash the machine.

So once this alarm, back to zero will certainly fail, multi-axis synchronization will also break, positioning fluctuations, the speed may be a little fast and a little slow. Because the entire servo control of the foundation - "position feedback” of this ring - by the system is labeled "untrustworthy The system is labeled as "untrustworthy”.
 
What to do in the field?
In the field to deal with F31100, I have developed the habit of not first dismantle the encoder, but first follow the cable all the way through. Especially those cables that follow the drag chain back and forth every day, they look fine on the outside, but when you peel off the outer skin, they may be broken on the inside. The most prone to problems in those places: the motor tail root of the bend, the drag chain repeated bending of the zone, and long-term oil soaked joint position, as well as vibration is particularly large places. The most annoying thing is that this cable broken core is often not a one-time dead through, but "sometimes good and sometimes bad”. May be reported today alarm, tomorrow and run quite happy; low-speed go no problem, a high-speed alarm. This kind of intermittent failure can wear people to no temper, because the signal is not completely disappeared, just occasionally flash off. Ordinary power lines may be fine with an occasional flash, but the encoder signal is a high-speed, low-voltage feedback signal that is particularly delicate. Especially with the DRIVE-CLiQ port of the system, the communication stability requirements are very demanding, the signal waveform a little bit of burr, will trigger the F31100.

Speaking of this, we must mention the "interference” of this invisible pit. Encoder feedback line is a weak signal, the most afraid and strong wires stirred together. Some workshops play a bad ground, or when the wiring to save trouble, the encoder line and power line bundled in a slot, or even wear a drag chain together, the short-term machine may not be a problem, but for a long time, a variety of strange and bizarre encoder alarms came, what F31100, F31101, F31110 rounds out. I have encountered an old gantry milling, as long as the spindle all chip cutting, Z-axis reported F31100, and finally take an oscilloscope to see, the encoder signal stacked on a string of interference burrs. The root cause is the spindle inverter output cable and Z-axis encoder line in the same drag chain pipe side by side for seven or eight meters. Move that encoder cable out separately, add a metal hose and then grounded, the problem immediately quiet. So a lot of old workshops, equipment change east and west, the line is a mess, this time out of F31100, nine times out of ten to electromagnetic compatibility on the investigation.

Loose connectors is also a common disease. Especially vibration equipment, such as stamping automatic line, heavy-duty handling axis, large servo drive, day after day, the plug will inevitably be a little loose. Sometimes just the contacts oxidized, or into a tiny bit of cutting fluid oil mist, the pin blackened, will lead to contact resistance suddenly big and small. To the system, this poor contact is reflected in the electrical characteristics and looks the same as a faulty zero mark signal. I've personally seen a plug that locks up tight on the outside, pull it out and see that one of the pins on the inside has retracted halfway, and before that it was actually barely getting a signal through, giving you an alarm now and then. Anything can really happen in the field.

Then why change the encoder will still alarm? Because the most fundamental reason may not be in the encoder at all. This is a particularly big misunderstanding in the field repair: a see "encoder alarm” four words, think it is the encoder body hangs. In fact, in my experience, cables and connectors are much more suspicious than the encoder itself. Especially for Siemens system, DRIVE-CLiQ communication is very sensitive, shield grounding is not good, a core wire resistance value becomes large, the plug slightly back pin, may let the drive misjudged as encoder failure. So the really old maintenance engineers, go up the first step is often touch the wire, change the plug, clean contacts, redo the grounding, these do not spend money or spend a small amount of money to check the place, and finally go to move that encoder.

In addition to wires and interference, parameters are a corner that cannot be ignored. A lot of times the F31100 comes up after the motor has been changed, the drive has been changed, or the parameters have been re-potted. the Siemens encoder type, the reference point configuration, and the feedback parameters, all three of these have to match up perfectly with the actual hardware that is being installed. If the parameter is set to incremental encoder with zero mark, and you replace it with a non-original product without zero mark or with a different zero mark distance, the system will immediately think that the zero mark distance is incorrect when powering up the self-test and report F31100 on the spot. this is especially easy to step on the pitfalls when the equipment is modified or non-original encoders are replaced. Check the encoder data such as P0404, can often save a lot of time.
 
There are also some F31100 reasons hidden on the mechanical side.
This one is easy to overlook. For example, coupling slippage, the motor itself vibration is too large, the encoder is not installed centrifugally, or the mechanical gap is abnormal, will let the encoder read the signal followed by shaking up. Especially the high-speed axis, a little bit of vibration, the feedback waveform may be "paste”. So sometimes you will find that the machine at low speeds to go no problem, a high speed immediately alarm, this case do not just stare at the electrical check, stop and play the table to see if the mechanical connection part of the loosening or wear and tear.

Siemens F31100 the impact of this alarm on machining accuracy, may be more serious than you think. Because the alarm itself means that the system is already doubting the accuracy of the current position. Even if the machine is not completely on strike, it may start to have problems with positioning being off by a few filaments, returning to zero position one at a time, synchronized axes fighting with each other, and dimensions being too big or too small. In the five-axis machine tools, high-speed milling centers or production lines with electronic gear synchronization, such instability is quite dangerous, with the risk of continuing production, it may be a crash or scrap work. So many factories now see the F31100, even if it is just an occasional jump, will immediately stop the machine to investigate, this safety awareness must have.
 
Talking about Siemens, we must mention EMC.
Siemens official manual on EMC installation requirements that call a fine, from the shield how to connect, power lines and signal lines, how far apart, how to tie the cabinet alignment, all give you a clear picture. This is really not on paper, the scene of countless bizarre failures are finally attributed to the EMC did not do a good job. For example, the shielding layer is only connected to one end, or with a "pigtail” tied to the grounding row, high-frequency impedance is a big, shielding is equal to half of the waste. A lot of old problems accumulated for several years, the cabinet inside and outside the cable according to the EMC specification to re-run, and never committed.

Finally

In the final analysis, the Siemens F31100 alarm is essentially the encoder's zero reference point detection anomaly. The reason behind it is much richer than the words "encoder is broken”. It could be a fast-breaking wire in the drag chain, the oxidized layer of the plug pins, a neglected ground wire, or an insignificant number in the parameters. Do not rush to change the encoder, first from these small inconspicuous place to check, often the fastest way to get the machine moving. After all, for the servo system, stable feedback, is the bottom of all action. If you really have no choice, you can find a professional team like us Songwei CNC!

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